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3.7  CONCLUSIONS

3.7.1  Opportunities

3.7.2  Strengths

3.7.3  Risks

3.7.4  Weaknesses

3.8  RECOMMENDATIONS


3.7  Conclusions

A Riverside Centre would make a major contribution to the regeneration of Twickenham by increasing awareness of its riverside environment and heritage. It will do this by providing a point of focus for the cultural identity of Twickenham, which will attract tourists and visitors to the town centre.

An integrated Centre is more robust to the vicissitudes of fashion and finance than one that supports just a single function, but it is not without risk. The opportunities, strengths, weaknesses and risks of the Centre are:

3.7.1  Opportunities

"Spirit of Twickenham"

Twickenham has grown from a riverside village, but the river remains at its core and one of the best parts of it is the site of this development. In the 18th Century, a tradition was founded of Twickenham as a centre of excellence in literature, painting, music and crafts that is maintained by the present artistic community. The views, the environmental features, and the combination of a working and a recreational river, continue to attract visitors and residents. The Centre will:

  • Celebrate its rich riverside heritage and its distinguished artistic tradition
  • Be unique to Twickenham
  • Provide a focal point for both of the riverside and artistic strands of Twickenham's heritage and present culture
  • Improve the ambience of the area by removing the current blight.

The Riverside

The Centre will relate strongly to the river and it will:

  • Draw people to the river
  • Increase appreciation and awareness of the local environment and its history
  • Be a landmark building on the riverside that will add style and character to the local setting.

Commercial impact

The Centre will become a focus for town life and tourism and as such will contribute significantly to the regeneration of Twickenham town centre. It will:

  • Attract visitors to Twickenham
  • Encourage and support upmarket customers to the development and surrounding area
  • Place the Twickenham Tourist Office where it will be most effective
  • Associate the Health and Fitness Centre with a public activity, by virtue of the entrance to the facility being through the Centre
  • Support the performances and markets in the piazza
  • Provide a place for the family elements of rugby crowds to spend their time and money
  • Attract visitors to the shops and café within the Centre, thus helping to ensure its financial viability.

Fundraising

It is normal for Discovery Centres to raise funds from the local community and funding bodies, for projects, exhibits and further development. Fundraising is always hard, but this area has the advantage of a population with a strong sense of civic responsibility and suitable skills and experience in funding local projects.

Local shops, businesses and groups have a good track record in sponsoring relatively modest identifiable objects or projects.

Flexibility

Because of its composite nature and flexible building it will be possible to adapt or extend the Centre to future needs, trends or developments.

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3.7.2  Strengths

The Centre has a number of fundamental strengths.

Position and presence

  • There are few riverside buildings with public access between Marble Hill House and Kingston Bridge
  • It is the end of the riverside walk from Richmond to Twickenham
  • It has good public transport links
  • It will support the open-air performance space (storage, etc.)
  • It will attract good and appropriate local support
  • It's the right place for the Tourist Office
  • It will be open for long hours and attract different types and ages of people throughout the day.

Management and finance

  • It will start debt free
  • The financial projections are robust
  • Management will be lean
  • Volunteers with appropriate skills, commitment and integrity are likely to be forthcoming
  • The building design and management structure will enable the Centre to respond to changing circumstances.

New concept

  • A new concept stirs the imagination and will attract support and visitors
  • The pioneer work has been done by other Centres, such as Techniquest. We can learn from their experience and get the Centre underway much more quickly than if we were starting from scratch.

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3.7.3  Risks

There are risks associated with the venture. However, they are risks that can be addressed, not grounds for rejecting the proposal.

Design

  • It won't work if the building is made smaller than that proposed in this report. There needs to be opportunity for the Centre to expand if there is demand for it
  • Poor design of the multifunctional building may result in parts of the building being unsuitable or unusable for their intended purpose.

Loss of nerve

In the light of the current perception of the Millennium Dome and other major Millennium projects, the Council may conclude that it is unwilling to support the Centre.

A review of such projects ('The Times', 4th February 2000) showed that the failures were mainly associated with acceptance of ambitious attendance figures prepared by consultants, and the aim of being a national attraction. Less ambitious projects that focus on local strengths and needs are proving successful.

The proposal made in this report is for a Centre with strong local focus. The recommendation contained in the Tym's report for a national Riverside Discovery Centre has been firmly rejected.

It is essential that the Council is not exposed to claims for subsidy. The initial view is that the financial and management arrangements can be structured so as to ensure against that risk. However, this is an item that requires detailed attention, whilst the Developer is preparing his proposal, before a firm commitment is made.

In the long term

One can foresee a number of problems arising in the future. Each is a consequence of bad management, and can be avoided by good management. They include:

  • The Centre is so successful that demand can't be met so that the ambience is destroyed and the building is battered
  • There is a loss of vision and focus because of multiple use and poor management
  • Poor management creates a dead space and white elephant
  • Can't sustain enough interest and diversity of exhibits and/or projects
  • Sponsors lose interest.

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3.7.4  Weaknesses

There are a number of identifiable weaknesses:

Scale

  • The size of the Centre may drive up the scale of the requisite enabling development to an unacceptable level.
  • One way of addressing this difficulty is to find part funding for the Centre beyond the development. This is likely to be achievable, but will take time. To accommodate the time, the options are to delay the whole development or to proceed with the shell of the Centre, leaving fitting out until later.
  • The Centre building may fail to meet planning regulations. However, if the Centre is a stand-alone building and it spreads horizontally rather than vertically, this is unlikely to be a difficulty.

Access

  • Although access by public transport is good, parking in Twickenham is limited. Many Discovery Centres in other metropolitan areas work without special provision being made for parking. The Centre will mainly be used for visits and events that do not require lots of people to be present at a fixed time; hence, the parking demand is spread throughout the day. Thus, the parking constraint is less severe than it appears at first sight. However, it may be a problem for the audience in the performance space.

New concept

  • Whilst it may be seen as a strength, there are problems in getting a new idea understood and accepted. To be a success, the Centre will require a significant amount of promotion and marketing, both short-term and long-term.

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3.8  RECOMMENDATIONS

1. A Riverside Centre of at least 1,350m2 with Discovery, Arts, Heritage and commercial elements be approved in principle as part of the Twickenham riverside redevelopment.
   
2.

The Centre Working Group moves on to the essential next steps as stated above:

  • Prepare a detailed business plan
  • Make firm recommendations as to management structure and related matters
  • Seek professional advice on the design and operation of the Discovery Centre and performance space
  • Prepare an outline operational plan that makes clear potential involvement in and use of the Centre by local groups and the community as a whole
  • Engage in ongoing discussions with the architect and developer
  • Ascertain the possibilities and practicalities of raising additional funds for the support of the Centre
  • Contact local groups about possible use of the Centre
  • Publicise the concept of the Centre.

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